How Our Shopping Service Works
We've simplified the process of getting your desired products from overseas to your doorstep in Kenya.
Our Simple Process
Getting your desired products from overseas is simple with our streamlined process.
Request Product
Tell us what you're looking for through our request form or direct contact.
Get a Quote
We'll provide a transparent breakdown of product cost, shipping, and our service fee.
Confirm & Pay
Once you approve the quote, make a payment to initiate the purchase and shipping.
Receive Product
We handle shipping and customs, and deliver the product to you.
Detailed Process Explanation
1. Request Product
Begin by filling out our detailed product request form on the contact page or reaching out to us directly via phone or email. Provide as many details as possible about the product you're looking for, including specifications, model numbers, and your budget range.
If you're unsure about exact specifications, our team can help guide you through options based on your needs and budget constraints.
2. Get a Quote
Within 24-48 hours of receiving your request, our team will research the best options, availability, and pricing. We'll prepare a detailed quote that includes:
- Product cost (with screenshots for verification)
- International shipping fees
- Import duties and taxes
- Our service fee
- Estimated delivery timeframe
We may present multiple options if available, allowing you to choose based on your preferences and budget.
3. Confirm & Pay
Once you review and approve the quote, we'll send you a payment link to complete the transaction. We accept various payment methods including:
- M-Pesa
- Bank transfer
- Credit/debit cards
- PayPal (for international clients)
After payment confirmation, we'll place the order immediately and provide you with order confirmation details and tracking information once available.
4. Receive Product
We handle all the logistics of getting your product to Kenya, including:
- International shipping coordination
- Customs clearance and documentation
- Import duty payment
- Quality inspection upon arrival
- Local delivery to your specified address
You'll receive regular updates throughout the shipping process, and once the product arrives in Kenya, we can arrange delivery to your doorstep.
Developer Setup
Quality tech for programming professionals
A Seamless Experience
"I was hesitant about ordering tech from overseas, but GlobalGrab made the process incredibly easy. Their transparent pricing and constant updates gave me peace of mind, and my MacBook arrived in perfect condition and at a price that was 30% less than local options."
David Kimani
Software Developer, Nairobi