Privacy Policy

Last Updated: March 25, 2025

1. Introduction

GlobalGrab Kenya ("we", "our", or "us") is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect several types of information from and about users of our website, including:

  • Personal information such as name, email address, telephone number, and delivery address.
  • Payment information (processed securely through our payment processors).
  • Browsing information and device information.
  • Information about your preferences and interests.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including:

  • To process and fulfill your orders.
  • To communicate with you about products, services, and promotions.
  • To improve our website, products, and customer service.
  • To personalize your experience and deliver content relevant to your interests.
  • To comply with legal obligations and resolve any disputes.

4. Disclosure of Your Information

We may disclose your personal information to:

  • Service providers and business partners who assist us in operating our business.
  • Governmental bodies when required by law.
  • In connection with a business transaction such as a merger or sale of assets.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information.
  • The right to rectify or update your personal information.
  • The right to request deletion of your personal information.
  • The right to restrict or object to processing of your personal information.

7. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@globalgrab.co.ke
Phone: +254 711 395 142
Address: Nairobi, Kenya